The name, e-mail, country and telephone number of our customers will only be used to answer questions about our services. TrainFES will not sell or disseminate your data to third parties. However, this information may be used internally for statistics and for the improvement of products and services offered on our site, which we specify in more detail below.
Responsible for the processing of your personal data
What information is collected?
We collect personal information from you through the website and our webinars / seminars; this is information that identifies you as an individual. We may collect the following types of personal information:
Information you voluntarily provide
We also collect non-personal information (e.g., your geographic location, etc.) when you voluntarily provide such information to us. When this information is not combined with any personal information, such information is considered non-personal information because it does not personally identify you or any other user. Additionally, we may aggregate personal information in such a way that the end product does not personally identify you or any other user of the Site.
How and when is the information used?
Personal and voluntary information will be used for the purposes specified in this policy or in the terms and conditions on the relevant pages of the website.
We may use the personal information we collect in the following ways:
In addition, we can use the recorded audiovisual records directly from our meetings or webinars to later share them by any means we deem appropriate.
Disclosure of your personal information
Apart from the cases mentioned in this policy, we will not provide your personal information to third parties in any way.
International data transfer
The information we collect may be stored, processed and transferred between any of the countries in which we operate as a company, thereby allowing us to use the information as agreed in this policy.
All information used on our website or submitted for publication may be available, via the internet, worldwide. Likewise, personal information such as webinar/webinar audiovisual recordings may be reproduced and re-uploaded by third parties anywhere in the world. We cannot prevent the use or misuse of information by third parties, therefore, by accepting the privacy policies you expressly agree to the international transfer of your personal and/or voluntary information described in this policy.
The personal and/or voluntary data provided will be retained for as long as the relationship with TrainFES is maintained or until discontinuation is requested by the interested party.
The information we process and store will not be kept for longer than necessary, taking into account the purpose or purpose for which it was stored. However, we will retain documents (including electronic documents) in the following cases:
Accuracy and updating of data
You are responsible for ensuring that the data provided to TrainFES is correct; if it is not, please let us know if the personal information we hold about you needs to be corrected or updated.
Rights related to the provision of your data
Any person has the right to obtain information about whether or not TrainFES is processing personal data concerning him/her. The persons concerned are expressly entitled to:
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
Principles to be applied to the collected data
In the processing of personal and/or voluntary data we will apply the following data protection principles:
We take technical and organizational precautions to prevent the loss, misuse or alteration of your personal information as follows:
Data security protocol
TrainFES has an SSL (Secure Sockets Layer) certificate that ensures both the authenticity of the site and the encryption of all information provided by the user. Each time the user registers on the website and provides personal information, in order to register for a product or download a file, the browser through which the act is executed connects to the site through the SSL protocol that proves that the user is actually on the web and on our servers (which can be seen with the appearance of the HTTPS code in the address bar of the browser).
This establishes a method of encrypting the information provided by the user and a unique session key. This technology allows the user's personal information, such as name, address and personal data, to be encrypted so that it cannot be read when traveling over the Internet. All SSL certificates are created for a particular server, in a specific domain and for a proven business entity.
Let's Encrypt SSL Security Certificate
SSL certificates protect customers' personal data, including: address, passwords, bank cards, identity information and browsing history will not be disclosed. This technology also prevents access to information by third parties.
We cooperate with law enforcement and judicial authorities to enforce laws and prevent fraud. In response to a verified request from law enforcement, judicial or other government officials in connection with a criminal investigation or suspected illegal activity, we may disclose your information.
Ownership of information
All texts, images, logos, icons, source code and the rest of the contents included on this site are the property of TrainFES or, in some cases, have the right to reproduce them, and as such are considered works protected by the intellectual and industrial property legislation in force. Users may reproduce or store the contents of TrainFES for their exclusive personal use, and the reproduction of elements or contents of this website for profit or commercial purposes is expressly and strictly prohibited. Misuse of this information may result in civil and criminal penalties.
Regarding third party websites
Our website may include hyperlinks to third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties or how they handle information you may provide to them.
TrainFES reserves the right to update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you understand any changes to the policy. In addition, we may notify you of changes by email or through our website messaging systems.